Skip to the good part.Technical support
Systems purchased from MAINGEAR.com include lifetime technical support. Hardware coverage depends on your system’s warranty; review the official policy for coverage and exclusions.
Read warranty policyBuilt for
the long game.
Know what happens after delivery, from support and upgrades to care for an APEX loop.
Plan an upgrade
MAINGEAR offers upgrade services for eligible factory-original systems. Parts and labor are quoted separately, and upgrade components must be sourced through MAINGEAR.
Discuss an upgradeCare for your APEX loop
APEX open-loop cooling requires periodic coolant checks and maintenance. MAINGEAR recommends an annual full coolant flush and offers paid maintenance services.
Read the APEX care guidePrepare for delivery
Production and transit are separate timelines. Custom systems receive production updates; shipping estimates vary by configuration. System deliveries require an adult signature.
Review delivery detailsReturns & cancellations
Eligibility, fees and exclusions depend on the order. Contact MAINGEAR before returning merchandise and review the full policy before purchasing a custom-art or financed system.
Read returns policyYour order. Your coverage.
Have your order number, system model and a description of the issue ready when you contact MAINGEAR. Always confirm service instructions before shipping a system.
Find support & contact options